Privacy Policy

Introduction

Welcome to Fleetozy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile applications (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, phone number, password, and other registration details
• Profile Information: Business information, preferences, and settings
• Communication Data: Information from emails, messages, calls, and other communications through our Services
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)
• User Content: Information you submit or upload, such as invoices, customer data, fleet information, and other business records

Information Collected Automatically

When you access our Services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages, access times and dates
• Location Data: Approximate location based on IP address and precise location with your permission (for fleet tracking features)
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

Google OAuth Information

When you sign in using Google OAuth, we receive limited information from your Google account, including:

• Your Google account email address
• Your name and profile picture (if publicly available)
• A unique identifier for your Google account

Important: We only access the information necessary to authenticate your account and provide our Services. We do not access your Gmail messages, Google Drive files, or other Google services data without your explicit permission for specific features. Any additional permissions will be clearly disclosed and require your separate consent.

How We Use Your Information

We use the information we collect to:

• Provide and Maintain Services: Create and manage your account, deliver features and functionality
• Process Transactions: Process payments and manage billing
• Communicate: Send service updates, security alerts, administrative messages, and respond to inquiries
• Improve Services: Analyze usage patterns, develop new features, and enhance user experience
• Security: Detect, prevent, and address technical issues, fraud, and security vulnerabilities
• Compliance: Comply with legal obligations and enforce our terms of service
• Marketing: Send promotional materials (with your consent, where required by law)
• AI Features: Train and improve our AI phone agents and other AI-powered features

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We engage third-party companies and individuals to perform services on our behalf, including:

• Payment Processing: Plaid and payment processors for handling financial transactions
• Communication Services: Twilio for voice and SMS services
• Cloud Infrastructure: Hosting and storage providers
• Analytics: Google Analytics and similar services to understand usage patterns
• Business Tools: QuickBooks and other accounting software integrations
• AI Services: OpenAI for AI-powered features
• Maps Services: Google Maps for location-based features

These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide you with our Services
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Fulfill the purposes described in this Privacy Policy

When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your account and associated data at any time by contacting us.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can access and update your account information through your account settings. You may also request a copy of your personal information in a portable format.

Correction

You can correct or update your personal information through your account settings or by contacting us.

Deletion

You may request deletion of your account and personal information. Some information may be retained as required by law or for legitimate business purposes.

Revoking Google OAuth Access

You can revoke our access to your Google account information at any time by:

• Visiting your Google Account Permissions page
• Removing Fleetozy from the list of connected apps

Note that revoking access may limit or prevent your ability to use certain features of our Services.

Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in those emails or by updating your preferences in your account settings.

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your information.

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal information we collect, use, and disclose
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your personal data
• Right to Data Portability: Receive your personal data in a structured, commonly used format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us. You also have the right to lodge a complaint with a supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Google API Services User Data Policy

Fleetozy's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

We use Google OAuth solely for authentication purposes. We do not access, store, or use any of your Google account data beyond what is necessary for authentication and account creation. Any future features requiring additional Google permissions will be clearly disclosed and require your explicit consent.